Fraud reports

Orders that deserve a second look — risk levels across every store in one list instead of buried per store.

4 built-in reports — every one opens in the report editor, runs across all connected stores in one currency, and can be saved, exported or scheduled. The query under each report is the whole report — readable, and yours to change.

Canceled due to fraud

Sales on orders you canceled for fraud, day by day, against the previous period — the cancellation's reversal lands on the day it happened, so a busy month can read negative.

FROM sales
  SHOW total_sales
  WHERE order_cancellation_reason = 'fraud'
  SINCE startOfDay(-30d) UNTIL today
  TIMESERIES day WITH TOTALS
  COMPARE TO previous_period
  ORDER BY timeseries ASC
  LIMIT 1000
  VISUALIZE total_sales TYPE line

Chargeback rate (fraud)

The share of successful payments disputed as fraudulent, day by day, against the previous period.

FROM chargebacks
  SHOW fraudulent_chargeback_rate
  WHERE grain = 'day_reason'
  SINCE startOfDay(-30d) UNTIL today
  TIMESERIES day WITH TOTALS
  COMPARE TO previous_period
  ORDER BY timeseries ASC
  LIMIT 1000
  VISUALIZE fraudulent_chargeback_rate TYPE line

Chargeback amount (fraud)

Money disputed as fraudulent, day by day, against the previous period.

FROM chargebacks
  SHOW chargeback_amount
  WHERE chargeback_reason = 'fraudulent'
  SINCE startOfDay(-30d) UNTIL today
  TIMESERIES day WITH TOTALS
  COMPARE TO previous_period
  ORDER BY timeseries ASC
  LIMIT 1000
  VISUALIZE chargeback_amount TYPE line

High risk orders rate

Share of orders each day that Shopify's fraud analysis marked high risk.

FROM sales
  SHOW high_fraud_risk_rate
  SINCE startOfDay(-30d) UNTIL today
  TIMESERIES day WITH TOTALS, PERCENT_CHANGE
  COMPARE TO previous_period
  ORDER BY day ASC
  LIMIT 1000
  VISUALIZE high_fraud_risk_rate TYPE line

FAQ

Do these fraud reports cover all my Shopify stores? Yes — every report on this page aggregates across all connected stores and converts to one currency. Group by store inside any of them for the per-store split.

Can I change what a report shows? Yes — every report opens in the report editor, where metrics, groupings, filters, date ranges and the chart are all editable, and your version saves to your own library.

Can I get these reports automatically? Yes — any report can be downloaded as CSV or Excel, or scheduled to arrive by email or FTP on the cadence you choose.