Fulfillments dashboard
The Fulfillments dashboard brings every shipment from all your connected Shopify stores into one list. Instead of opening each store to check what's shipped, what's in transit, and what's still waiting, you get a single view you can filter, sort, and export.
Opening the dashboard
In the left sidebar, go to Orders → Fulfillments, or visit
/orders/fulfillments directly.
If a connected store is missing the access scope EcomSolo needs to read fulfillments, a small badge appears next to the menu item — open the dashboard and you'll see which stores need re-authorizing.
What you'll see
Each row is one fulfillment, with these columns:
| Column | What it shows |
|---|---|
| Store | Which connected store the fulfillment belongs to. |
| Status | The fulfillment status (e.g. success, cancelled). |
| Location | The location the items shipped from. |
| Order | The order the fulfillment belongs to. |
| Tracking Company | The carrier (e.g. DHL, UPS), when present. |
| Tracking Number | The shipment's tracking number, when present. |
| Shipment Status | Where the shipment is in transit (e.g. in transit, delivered), when the carrier reports it. |
| Created At | When the fulfillment was created. |
| Updated At | When it was last updated. |
Use the column picker to show, hide, and reorder columns, and set your default sort — the dashboard remembers your choice.
Filtering and searching
Narrow the list down with filters for Store, Status, Location, and more, and sort by any column. This makes the common questions one click away — "what shipped from my UK location this week", "which orders are still in transit", "everything from one store with a specific carrier".
Exporting
Open the Export Builder from the dashboard to download fulfillments as CSV or Excel. You choose the scope:
- Current page — just what's on screen.
- Filtered — everything matching your current filters.
- Selected — only the rows you tick.
- All fulfillments — the full list across your stores.
Pick the columns you want, and download. If you export the same shape regularly, save it as a template so it's one click next time.
Tutorial: find every in-transit shipment across your stores
A quick walkthrough of the most common job — seeing what's on the way to customers right now, across every store, and handing it to your team as a file.
- Open Orders → Fulfillments from the sidebar.
- In the filter bar, set Shipment Status to in transit to show only shipments the carrier has picked up but not yet delivered.
- Add a Store filter if you want to focus on one store, or leave it off to see all stores together.
- Click the Shipment Status or Created At column header to sort — for example oldest first, so the shipments that have been travelling longest rise to the top.
- Use the column picker to add Tracking Company and Tracking Number so every row carries what support needs to chase a parcel.
- Open the Export Builder, choose the Filtered scope, pick your columns, and download a CSV or Excel — a ready-to-share in-transit report.
Permissions
Account owners always have access. For team members, access is controlled by the View Fulfillments permission — without it, opening the dashboard shows a "no access" message. Grant it from your team member's permissions.
FAQ
Does the Fulfillments dashboard show shipments from all my stores at once? Yes — every connected store's fulfillments land in one list. Filter by Store when you want to focus on a single store.
Why is Tracking Number or Shipment Status empty on some rows? Those fields only appear when the store (or its shipping app) recorded a tracking number, and shipment status only shows once the carrier reports movement. Fulfillments created without tracking simply leave those columns blank.
Can I export only the shipments I've filtered to? Yes. Open the Export Builder and choose the Filtered scope to export exactly what matches your current filters — or Selected for just the rows you tick.
A store shows a warning badge next to Fulfillments — what does it mean? That store is missing the Shopify access scope EcomSolo needs to read fulfillments. Re-authorize the store and the badge clears.
Can team members see this dashboard? Only if they have the View Fulfillments permission. Account owners always have access.